Q: How long will it take to complete my painting project?
A: The duration of a painting project can vary based on a number of factors, such as the size of the space, the complexity of the job, and the availability of the painters. During your initial consultation, we will provide you with a timeline for your project and keep you updated throughout the process.
Q: What type of paint do you use?
A: Craftwork recommends different paint brands from Sherwin-Williams based on your project goals and location of paint application. Learn about the various paints we recommend on our blog.
Q: Do I need to be present during the painting project?
A: No, you don't need to be present. You'll complete a preference sheet, two weeks prior to our arrival, which will outline which door we should use, parking, restroom preference, and more.
Q: What preparation is required before the painters arrive?
A: We ask our customers to remove everything from the walls, and to move their furniture either out of or to the middle of the room.
Q: Are your painters insured?
A: Yes, our painters work for us as W2 employees, and are covered with with workers compensation insurance.
Q: How do I pay for the painting services?
A: All payments are handled electronically. To schedule your project, you'll pay a deposit to lock in your project date. The remaining balance is paid after your project is completed.
Q: What happens if I'm not satisfied with the work?
A: If you aren't satisfied, we'll work with you to make it right. We take great pride in our quality and we'll ensure you love your new space.