FAQs
Q: How long will it take to complete my painting project?
A: The duration of a painting project can vary based on a number of factors, such as the size of the space, the complexity of the job, and the availability of the painters. During your initial consultation, we will provide you with a timeline for your project and keep you updated throughout the process.
Q: What type of paint do you use?
A: Craftwork recommends different paint brands from Sherwin-Williams based on your project goals and location of paint application. Learn about the various paints we recommend on our blog.
Q: Do I need to be present during the painting project?
A: No, you don't need to be present. You'll complete a preference sheet, two weeks prior to our arrival, which will outline which door we should use, parking, restroom preference, and more.
Q: What preparation is required before the painters arrive?
A: We ask our customers to remove everything from the walls, and to move their furniture either out of or to the middle of the room.
Q: Are your painters insured?
A: Yes, our painters work for us as W2 employees, and are covered with with workers compensation insurance.
Q: How do I pay for the painting services?
A: All payments are handled electronically. To schedule your project, you'll pay a deposit to lock in your project date. The remaining balance is paid after your project is completed.
Q: What happens if I'm not satisfied with the work?
A: If you aren't satisfied, we'll work with you to make it right. We take great pride in our quality and we'll ensure you love your new space.
More Resources
FAQs
Got questions? We've got answers. Find out more about our process, pricing, and other FAQs that will help you make the most of our services.
Glossary
Painting lingo, decoded. Look up definitions and explanations of painting-related words and phrases in this handy glossary.
Blog
Expert insights and advice, in-depth articles, tips, and tutorials that will help you achieve professional-quality results on your next painting project.